You can create your Case by following the given steps:
STEP-1: Click on Prospects → Case → New Case. Case form will appear.
STEP-2: Fill Case Details.
STEP-3: Assign Case to User or team by selecting single or multiple entries from the list.
STEP-4: Click on Save button.
Click on Prospects→ Case -> List of Cases. The list of Call will display.
You can edit Case by following the given steps:
STEP-1: Select the Case that you want to edit. Right click on it and select Edit Case.
STEP-2: Edit the details and click on Save button.